d63com Casino Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and d63com Casino ("d63com," "we," "us," or "our") governing your access to and use of the d63com website, mobile platform, games, and all related services (collectively, the "Platform").

By accessing the d63com Platform, creating an account, making a deposit, or participating in any game or promotion offered by d63com, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.

If you do not agree to any part of these Terms, you must immediately cease using the d63com Platform and close your account. Continued use of the Platform constitutes your ongoing acceptance of these Terms as they may be amended from time to time.

To register and use d63com, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age, as required under Philippine gambling regulations applicable to casino -style gaming platforms.
• You must be a natural person and not a corporation, partnership, trust, or other legal entity.
• You must not be a resident of any jurisdiction where online gambling is prohibited by applicable law.
• You must not be an employee, contractor, director, officer, or agent of d63com or any of its affiliated companies, or an immediate family member of any such person.
• You must not be subject to any self-exclusion order, whether imposed by d63com or any other gaming operator or regulatory authority.
• You must have full legal capacity to enter into a binding agreement under the laws of your jurisdiction.

d63com reserves the right to request documentary proof of age and identity at any time, including but not limited to a government-issued photo identification card, passport, or other official document. Failure to provide satisfactory proof of eligibility within a reasonable period may result in account suspension and forfeiture of any pending withdrawals.

To access the full range of d63com services, you must register a player account. During registration, you are required to provide accurate, complete, and current information, including your full legal name, date of birth, residential address, email address, and mobile number. You agree to update this information promptly if it changes.

Each player is permitted to hold only one (1) active account on d63com. The creation of multiple accounts by a single individual — whether using different names, email addresses, payment methods, or devices — is strictly prohibited. d63com employs technical and manual verification measures to detect duplicate accounts.

You are solely responsible for:

• Maintaining the confidentiality of your username and password.
• All activity that occurs under your account, whether or not authorized by you.
• Notifying d63com immediately if you suspect unauthorized access to your account.
• Ensuring that you log out of your account at the end of each session, particularly when using shared or public devices.

d63com will never ask for your password via email, live chat, or any other communication channel. Any communication purporting to be from d63com that requests your password should be treated as fraudulent and reported to our support team immediately.

Account registration is subject to identity verification ("KYC") procedures. d63com may require you to submit supporting documents before processing your first withdrawal or at any other time deemed necessary. KYC documents may include a valid government-issued ID, proof of address, and proof of payment method ownership.

d63com supports a range of deposit and withdrawal methods tailored to Filipino players, including GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, and select over-the-counter payment channels. Available methods and applicable limits are displayed within your account dashboard and may be updated from time to time.

Deposits: All deposits must be made from a payment account registered in your own name. Third-party deposits are strictly prohibited. Deposits are generally credited to your d63com account instantly, subject to the processing times of your chosen payment provider. d63com does not charge fees on deposits, though your payment provider may apply their own charges.

Withdrawals: Withdrawal requests are processed to the same payment method used for the most recent deposit, where technically possible. Withdrawals are subject to the following conditions:

• Your account must be fully verified (KYC complete) before any withdrawal is processed.
• Any applicable bonus wagering requirements must be satisfied prior to withdrawal.
• Minimum and maximum withdrawal limits apply and are displayed in your account settings.
• d63com reserves the right to conduct additional security checks before processing any withdrawal request.
• Withdrawal processing times vary by method; GCash and PayMaya withdrawals for verified accounts are typically completed within five (5) minutes.

All transactions on d63com are conducted in Philippine Peso (PHP / ₱) unless otherwise specified. d63com reserves the right to reverse any transaction that is found to be fraudulent, erroneous, or in violation of these Terms.

d63com offers various bonuses and promotional offers to eligible players from time to time, including welcome bonuses, reload bonuses, free spins, cashback offers, and VIP rewards. All bonuses are subject to the specific terms and conditions published at the time of the offer, which form part of these Terms.

General bonus conditions applicable to all d63com promotions include:

• Bonuses are available to eligible registered players only and may not be transferred, exchanged for cash, or applied to another account.
• Each promotion may only be claimed once per player, household, IP address, or device, unless explicitly stated otherwise.
• Bonus funds are subject to wagering requirements before they may be withdrawn. The applicable wagering multiplier is specified in each promotion's individual terms.
• d63com reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice, provided that any wagering requirements already in progress will be honored.
• Abuse of bonuses, including but not limited to bonus hunting, arbitrage betting, or the use of automated systems to exploit promotional offers, will result in the forfeiture of all bonus funds and may result in account suspension.

Players who wish to opt out of receiving bonus offers may contact d63com support to have their account flagged as "no bonus." This preference can be reversed at any time upon request.

All games available on the d63com Platform are governed by individual game rules, which are accessible within each game interface. By participating in any game, you agree to be bound by the applicable game rules in addition to these Terms.

d63com uses certified random number generator (RNG) technology for all applicable games. Live dealer games are conducted by professional dealers in real time and are subject to the rules of the respective game as displayed on screen. Game outcomes are final once confirmed by the system or dealer, as applicable.

In the event of a technical malfunction, disconnection, or system error during gameplay, d63com will make reasonable efforts to resolve the issue fairly. Where a game round cannot be completed due to a technical fault, d63com reserves the right to void the affected round and return the wagered amount to the player's account balance.

Players are expected to use the Platform in good faith and in accordance with these Terms. Any attempt to exploit software bugs, use unauthorized third-party tools, or manipulate game outcomes through any means will be treated as a serious breach of these Terms and may result in immediate account termination and forfeiture of all balances.

The following activities are strictly prohibited on the d63com Platform. Engaging in any prohibited activity may result in immediate account suspension, permanent termination, forfeiture of all balances, and referral to relevant law enforcement or regulatory authorities:

• Registering more than one account or using another person's account.
• Providing false, misleading, or fraudulent information during registration or verification.
• Using the Platform for any money laundering, terrorist financing, or other illegal financial activity.
• Depositing funds obtained through fraudulent, unauthorized, or illegal means.
• Using automated bots, scripts, or software to interact with the Platform in any unauthorized manner.
• Colluding with other players to gain an unfair advantage in any game.
• Exploiting software vulnerabilities, errors, or glitches for financial gain.
• Engaging in chargebacks or payment reversals in bad faith after receiving gaming services.
• Harassing, threatening, or abusing d63com staff, support agents, or other players.
• Accessing the Platform from a jurisdiction where online gambling is prohibited by law.

d63com is committed to promoting responsible gaming and providing tools that help players maintain control over their gambling activity. We recognize that gambling can become harmful for some individuals, and we take our duty of care seriously.

The following responsible gaming tools are available to all d63com account holders:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending.
• Session Time Limits: Receive reminders or automatic logouts after a specified period of play.
• Loss Limits: Cap the amount you can lose within a defined time period.
• Self-Exclusion: Temporarily or permanently exclude yourself from the Platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
• Reality Checks: Periodic on-screen notifications displaying your session duration and net gaming activity.

If you believe you or someone you know may have a gambling problem, we encourage you to seek help. d63com supports access to professional resources and encourages players to reach out to qualified support organizations. For more information, please visit our dedicated Responsible Gaming page.

d63com collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the d63com Platform, you consent to the collection and use of your personal information as described in the Privacy Policy.

d63com will not sell, rent, or otherwise disclose your personal data to third parties except as required by law, as necessary to provide the services you have requested, or as described in the Privacy Policy. Your data is stored securely using industry-standard encryption and access controls.

For full details on how d63com handles your personal information, your rights as a data subject, and how to submit a data access or deletion request, please review our Privacy Policy.

All content on the d63com Platform, including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall design and layout of the Platform, is the property of d63com or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial entertainment purposes. This license does not permit you to:

• Copy, reproduce, distribute, or publicly display any content from the Platform without prior written consent from d63com.
• Modify, adapt, translate, or create derivative works based on any Platform content.
• Use any d63com trademarks, logos, or brand elements without express written authorization.
• Reverse engineer, decompile, or disassemble any software or technology used in the Platform.

Any unauthorized use of d63com's intellectual property may result in legal action. All rights not expressly granted in these Terms are reserved by d63com.

To the fullest extent permitted by applicable law, d63com, its directors, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, loss of goodwill, or service interruption.

d63com's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your d63com account in the thirty (30) days immediately preceding the event giving rise to the claim.

d63com does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, to the maximum extent permitted by law.

d63com reserves the right to suspend, restrict, or permanently terminate your account at any time, with or without prior notice, if d63com reasonably believes that you have:

• Violated any provision of these Terms or any applicable law or regulation.
• Provided false or misleading information during registration or at any subsequent time.
• Engaged in fraudulent, abusive, or suspicious activity on the Platform.
• Failed to complete identity verification within the required timeframe.
• Requested self-exclusion or been identified as a problem gambler.

Upon termination of your account, d63com will return any verified real-money balance remaining in your account, less any amounts owed to d63com, within a reasonable timeframe, provided that no fraud investigation is pending. Bonus balances and any winnings derived solely from bonus funds that have not met wagering requirements will be forfeited upon termination.

You may close your d63com account at any time by contacting our support team. Account closure requests will be processed within five (5) business days. Any pending withdrawal requests at the time of closure will be processed in the normal course.

If you have a complaint or dispute regarding any aspect of your d63com account or the services provided, you should first contact d63com's customer support team, who will make every reasonable effort to resolve the matter promptly and fairly.

Complaints may be submitted via the live chat function available on the Platform or by email to the address listed in Section 16 of these Terms. d63com aims to acknowledge all complaints within 24 hours and to provide a substantive response within five (5) business days.

If a complaint cannot be resolved through d63com's internal process, you may escalate the matter to the relevant regulatory authority. d63com will cooperate fully with any regulatory investigation or mediation process.

Any dispute that cannot be resolved through the above process shall be subject to the exclusive jurisdiction of the courts of the Philippines, in accordance with Section 15 of these Terms.

d63com reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, d63com will notify registered players by posting a notice on the Platform and, where practicable, by sending an email notification to the address associated with your account.

The date of the most recent revision will always be displayed at the top of this page. It is your responsibility to review these Terms periodically to stay informed of any changes. Your continued use of the d63com Platform following the posting of revised Terms constitutes your acceptance of those changes.

If you do not agree to any revised Terms, you must stop using the Platform and close your account before the revised Terms take effect.

These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

You irrevocably agree that the courts of the Philippines shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms or their subject matter or formation.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or the d63com Platform, please contact our support team through any of the following channels:

• Live Chat: Available 24/7 directly through the d63com Platform.
• Email: [email protected]

Our support team is staffed around the clock and is equipped to assist with account queries, technical issues, responsible gaming requests, and formal complaints. We aim to respond to all email inquiries within 24 hours.